Notation based on the Specified Commercial Transactions Act
This page is an automatic translation of the Japanese version. If any differences arise between the two versions, the Japanese text shall prevail.
Seller
KILC Co., Ltd.
Chief Operating Officer
Muneaki Masuda, Representative Director
Address
DAIKANYAMA T-SITE Tsutaya Books Building 3, 2F
17-5 Sarugaku-cho, Shibuya-ku, Tokyo 150-0033, Japan
Phone
080-4100-8704
(Hours: Weekdays 10:00–18:00 JST)
Pricing
Prices including tax are shown on each event or program registration page, or on the detail screen within the app.
Fees Other Than Product Price
Internet connection fees, mobile data charges, and similar costs required to use our services or view our web pages are borne by the customer.
Payment Methods
Credit card payment (if other methods are available, they will be stated on each registration page).
Payment Timing
At the time of registration for an event or program (immediate payment).
Timing of Service Provision
Completion of credit card payment confirms your slot (right to participate) for the relevant event or program.
The service itself is provided on the date, time, and at the venue stated on each event or program detail page.
- On the day of the event, please present the name used at registration (or the screen we specify) at the venue reception.
Cancellations and Refunds
Cancellations received by 23:59 three calendar days before the event or program date are eligible for a full refund. Please apply through the cancellation procedure indicated at registration.
Cancellations after that deadline cannot be refunded for customer convenience.
If an event or program is canceled due to circumstances on our side or the organizer’s side, we will provide a full refund.